How Integrating Information and Operational Technology Enhances Productivity While Addressing Cybersecurity Challenges
Idan Elia, Network & Security Engineer at ICTBIT Solutions
Information and operational technology integration is the combination of two different systems: information technology (IT), which handles digital information and communications, and operational technology (OT), which manages devices and machines. Previously, these systems worked separately from each other, had different equipment, protocols and even separate teams of specialists.
With the rise of the Industrial Internet of Things (IIoT) and the use of Ethernet protocols to collect more data from traditional OT-based devices and equipment, companies are beginning to realize the value of this data for making informed business decisions.
Operational technology, in turn, can leverage data and analytics from IT to improve productivity, efficiency, and reduce downtime and maintenance. This benefits both business and manufacturing by facilitating rapid IT/OT integration in industrial environments. And what’s useful for manufacturing could also be valuable for smart buildings, if the related problems are solved.
Today’s environment requires cyber hygiene and cybersecurity from both IT and operational technology teams. Businesses often need access to the Internet to monitor industrial networks and optimize equipment performance. However, the operational technology field does not always have the same security technologies as information technology.
For example, automated process control (APC) systems are often designed exclusively for production and may not be sufficiently protected from cyber threats. In such situations, it is important to strike a balance between availability and security to ensure systems operate effectively and are protected.
SOME COMMON MISTAKES include completely disconnecting systems from external networks, which is an outdated and ineffective method of protection. However, security problems can arise even in isolated environments.
For example, if there is a problem with your hardware, you need to contact the manufacturer for support. Instead of secure methods such as remote diagnostics, in some cases insecure access to equipment through open communication channels is used.
The second example is related to a software update. A customer may accidentally introduce malicious code into a production environment while attempting to install an update.
As a result, the operational technology team may find it difficult to secure the production segment using standard methods.
TO PREVENT such situations and ensure the efficient functioning of production, it is important to combine the forces of information and operational technology teams and establish joint work.
Want to learn more – talk to one of our expertso evolve, adopting a Zero Trust approach is becoming increasingly essential for organizations seeking to protect their digital assets. By embracing the principles of “never trust, always verify,” organizations can build a more secure, resilient network that minimizes the risk of breaches and ensures that sensitive data remains protected. With the help of leading Zero Trust vendors, businesses can implement this model effectively and stay ahead of emerging threats.
